Frequently asked questions
ABOUT ORDERS
How can I place my order?
- BY PHONE by calling our call center from a landline or mobile 210 2240100 (local charge throughout Greece)
- AT STICKY STORES
AGIOS DIMITRIOS – MONEMVASIAS 4
TEL. (210) 22.40.103
CHALANDRI – PLATONOS 7
TEL. (210) 22.40.105
More information about the STICKY stores can be found HERE
- ONLINE with the online shopping cart
STICKY STICKERS
What are STICKIES?
STICKIES® wall stickers instantly transform your walls without the hassle of painting. Tested for durability and quality, and certified according to REACH, they do not contain heavy metals and are specially designed to be removed quickly and easily. They last for years without damaging the paint on your walls. Our collection includes designs for all tastes and ages: designs for children’s and baby rooms, for the living room, the bedroom, and for all rooms in the house.
What material are sticky wall stickers made of?
Wall stickers are made from a durable, matte adhesive vinyl sheet, unlike the low-quality, low-cost paper stickers that are widely available and usually cause damage to walls. This makes our designs look as if they were painted on the wall!
What surfaces do wall stickers stick to? My wall is slightly rough…
No problem at all! Stickies adhere to slightly rough walls very easily!
We recommend that, after receiving your sticker, you remove it from the transfer roll and apply it within 15 days.
Also, to ensure an excellent finish, we recommend applying the sticker after 2-3 weeks have passed since the last time your wall was painted!
SURFACES TO WHICH Stickies wall stickers ADHERE
- Smooth wall
- Wooden surfaces, furniture, doors
- Glass and mirror
- Plastic
- Metal
- Glass in contact with water
- Primed and painted drywall
- Tiles, marble, granite (not on grout)
- Paper – Wallpaper (Permanent application)
SURFACES TO WHICH Stickies wall stickers DO NOT ADHERE
- Leather
- Unpainted drywall
- Fabric – Canvas
- Damaged wall paint
- Wall with a strong textured finish or effect
- Wall with mold and moisture
How long will the wall stickers last?
The material supplier guarantees 5 years; without exposure to rain and sunlight, however, they may last longer.
Can I remove the sticky wall stickers without damaging my wall paint?
After proper application, there is usually no problem, even after a few years. Removal is easier if you warm it slightly with a hairdryer.
Can I clean the sticky wall stickers and how?
Yes, the wall stickers can be cleaned very easily with a slightly damp cloth.
Will the sticky wall stickers leave adhesive residue?
Stickies use a light adhesive with a special formula (removable) that never transfers to surfaces and therefore leaves no marks or residue. Beware of cheaper, low-quality products that use acrylic adhesives!
Are stickies double-sided? Can I apply them to a storefront window or glass?
Stickies (die-cut single-color stickers) are entirely made of vinyl, so they are double-sided (the front and back are the same color). Multicolor stickers are single-sided – the back is plain white.
Are the designs, colors, and dimensions shown on your page the only ones available?
No, we add new designs every day! All items are our own production, so you have the option to choose the size, design, and color you want! We can also make products from your own design or photo!
What are the ideal lighting conditions for the accurate reproduction of wallpaper colors?
The color reproduction of the prints on our products should be checked under a cold LED lamp, without any other external or internal light source interfering. Any other light source will alter the correct perception of the color.
PAINTINGS
What quality is the canvas?
The canvas we use is high-quality, specially designed for digital printing, 100% cotton, for long-lasting indoor applications.
It does not tear and is not sensitive to scratches because the ink penetrates deeply into its fibers.
Are the paintings mounted on a frame?
All our paintings are hand-stretched on frames, made of natural hard pine wood that does not warp, so the canvas fits perfectly over them. Although we offer many size options, we can also cut the wood, which determines the final size of the paintings, to the exact measurements you prefer, to the nearest centimeter!
How do you ensure build quality?
The entire production of the paintings, from the design and printing to stretching and packaging, is carried out in our own Greek production facility, which allows us to carefully monitor every stage and guarantee that you will receive them in perfect condition! This excludes external partners, manufacturing delays, material defects, and of course additional costs.
What sizes do the paintings come in?
The paintings, like all STICKY items, are our own Greek production. This means we can manufacture paintings in any size you want, from 30cm x 30cm to 180cm x 120cm!
If I want more designs, where should I look?
In Adobe Stock you can do a targeted search and find millions of high-resolution images! All you need to do is email us at [email protected] with the code number corresponding to the image you selected and the dimensions you would like us to make it in! We will reply to your email with a draft and a price!
Can I make a canvas with my own photo?
Of course you can! Sticky instantly turns photos from your wedding, your child’s birth, your vacations, or anything else you wish into a canvas to decorate the space you choose. If the photos are printed and you do not have them in electronic form, it would be helpful to scan them so we can receive them as a file!
How do I send my photo and what format should it be in?
You can send your photos by email to [email protected] or with a USB stick to STICKY stores. Although the size of the photo always depends on the size of the canvas you choose, you do not need to worry, since if any problem is noticed with the suitability of the image, we will contact you to let you know.
Can we edit a photo?
The sticky creative team can edit any of our products or the files you send us in any way you prefer! So if you want us to improve some imperfections, adjust the colors, write your own message, add/remove/emphasize a certain point, or even create something you have imagined from scratch, do not hesitate to ask us!
Is there an extra cost for creating a canvas with my own photo?
The cost is determined and varies depending on the case and the graphic editing that will be applied to each image. In most cases there is a surcharge of around 5-20€ from the price of our ready-made products of a corresponding size.
What are the shipping costs for the canvases?
If it suits you, we can send at our own expense and you can receive your canvases FREE from one of the STICKY stores! If you want delivery to your location by ACS courier, the shipping costs for Canvases and Posters are calculated automatically in the shopping cart, depending on the volumetric weight of the products. You are informed of the final shipping cost before the final order confirmation, so the system can calculate shipping according to the shipping location.
More about the Shipping Methods can be found HERE
How are the canvases shipped?
Like all our products, the canvases are shipped with ACS courier. All canvases are placed in thick cardboard packaging so that you receive your new work of art in excellent condition. In cases of large orders ( >20 pieces) to reduce shipping costs, we can cooperate with shipping companies.
What is the delivery time?
Delivery for canvases starts from 2-3 business days and is adjusted based on the order volume. In any case, this is displayed on each product page. In addition, the delivery time for custom canvases may increase until our communication is completed and the final draft is approved.
I want to give a gift and I absolutely need to receive it today! Is it possible?
If you’re in a hurry, don’t hesitate to ask us about the stores’ available stock. We may have the canvases you are interested in ready, or we can suggest alternative options for immediate pickup!
I am an artist (Painter/Photographer/Graphic Designer); is there a way to promote my work through your site?
Of course! We would be very happy to work with you! More information can be found here.
